Frequently Asked Questions

Are you accepting new clients?

I am currently accepting new clients who are physically located in California, Idaho and Florida. Please first schedule a free interest call in order to learn more about my services.  During our video call, I will ask about your purpose for seeking therapy and offer an overview of my approach to therapy. 

What are your business hours and methods of meeting?

I see clients on Tuesdays through Fridays, 9:00am – 5pm. Currently I am offering both virtual telehealth and in-person therapy sessions at two office locations (Mission Hills and San Carlos neighborhoods)

I am licensed to work virtually with clients who are physically located in California, Idaho, and Florida.

Do I have to be “spiritual” to work with you?

Spirituality looks different for different people.  For some, being spiritual means connecting with nature, believing in the universe or listening to their intuition.  For others, spirituality means faith in a deity or specific teachings. I offer a safe, non-judgmental space for you to share about your spiritual beliefs and experiences. 

I do not define for my clients what it means to be spiritual nor do I impose my ideas of spirituality onto others.  I also work with clients who have experienced religious trauma and are seeking a new relationship with spirituality.

What is the process to become a new client?

Before starting treatment with a new client, it is important to assess if we are a good fit to work together.  If you are interested in working with me, I ask that you first schedule a free 20-minute phone consultation. 

During this phone call, I will ask you questions about your concerns and what you are looking for in therapy. I will also share about my therapeutic approach.  If during the phone call, we both agree that we are a good fit, we can proceed to schedule our first session together.

If I believe that another professional may be better equipped to help you, I am happy to provide referrals.

Do you take insurance?

I am an out-of-network provider for most Preferred Provider Organization (PPO) insurance plans. If you would like to use your out-of-network benefits, I can provide a superbill if you wish to get reimbursed directly from your insurance. Please read this page to learn more about using your out-of-network benefits and why it can be beneficial to choose a therapist outside of your insurance plan.

Do you offer therapy in multiple languages?

Although I speak conversational-level Cantonese, I only offer therapy in English. 

Are there issues you don’t treat?

My practice is not a good fit for clients experiencing active suicidal/homicidal thoughts, active eating disorders, self-harm, addiction/addiction recovery, psychosis, and obsessive compulsive disorder (OCD). I am happy to provide referrals if you are seeking support with any of these issues.

It is very important that the therapist you choose feels competent and passionate about treating your specific concern. My hope is that everyone who contacts me receives the best treatment, whether it is from me or another professional.

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